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Complaints & disputes

If something went wrong with a transaction, a lease, or how we managed your property, tell us. Concerns go directly to the broker.

  1. 01Choose "Complaint or dispute" above, email support@grainofsandrealty.us, or call (305) 382-6274.
  2. 02We acknowledge your complaint within one business day.
  3. 03The broker reviews the file and sends a written resolution within ten business days.
  4. 04Unresolved disputes follow the mediation process in our Terms of Service.